Franchise Account Manager

Employ Inc. provides people-first recruiting solutions that empower companies to overcome their greatest hiring challenges. Serving SMBs to global enterprises, Employ focuses on the unique recruiting needs of each organization — from simple hiring to sophisticated talent acquisition. Employ is the only organization to offer companies choice in their hiring solutions, providing a curated set of recruiting technologies and services. By prioritizing people ahead of products, Employ helps companies grow, scale, and thrive through personalized choice, collective intelligence, and lasting relationships. Together, Employ and its brands (JazzHR, Lever, Jobvite and NXTThing RPO) serve more than 21,000 customers across multiple industries. For more information, visit www.employinc.com.  ​

About this role:

Strategic partnerships are a key part of JazzHR’s growth strategy to enable partners to drive hiring success for small and mid-sized businesses. The Franchise Account Manager is responsible for managing relationships with key franchise partners for JazzHR. This is an exciting opportunity for growth on a team that is delivering exceptional results for the company. This role is a mix of relationship management & tactical execution.  The successful candidate will be a dynamic relationship-builder, comfortable with travel, and an expert in driving strategic results.

What you’ll be doing:

• Manage a franchise partner book to strategically grow the number of Franchisees purchasing a subscription
• Work in conjunction with the Franchise Acquisition Specialist to plan and deploy a rollout for all new Franchise relationships
• Customize group trainings and ongoing education out to the Franchisee networks
• Drive expansion opportunities and partner integrations where applicable
• Responsible for running the Franchise Partner QBRs
• Facilitate all contract renewals and potential price increases
• As necessary, visit Franchisors, attend trade shows and other industry events to capitalize on networking and relationship building opportunities
• Manage client input and feedback for future product and or program enhancements

What you’ll bring:

• 3+ years of account management experience in the software space
• Prior experience working in the franchise space - a plus 
• Experience with the Human Capital Management market - a plus
• Superior computers skills; proficient with CRMs
• Impeccable time management and priority setting skills
• The confidence to speak effectively with a wide range of executives as you introduce, demonstrate, and solve for pain points that franchises encounter 
• Gravitas to drive hard-charging execution, interpersonal skills to do so in a positive, constructive, fun manner
• Excellent communication and demonstration skills
• Bachelor’s degree preferred

Employ is an Equal Opportunity employer.
Employ is an EVerify employer.