Solutions Architect

Job Description

THE CHALLENGE / THE ROLE

As a Solutions Architect, you will be in a fast paced product development environment where you will spearhead the evolution of critical integrations across Employ’s ecosystem of products. This role is crucial in helping Employ thrive within a complex ecosystem of HR technologies by enabling customers to use our platform within their HR stack. This is a highly cross-functional role that will work closely with our Technical Services, Engineer, Product and Support teams. Our Solutions Architect has previous experience working in a high-growth company, leveraging technical expertise coupled with product knowledge to best in class solutions, leveling up peers, and contributing to an environment of unabashed competence and professional excellence. 

This is a dynamic role for someone who loves problem solving and working along side customers. You’ll meet with prospects to understand the business need, develop initial technical designs, estimate effort and create SOWs. Upon sales close, you’ll work with the customer to define detailed requirements, translate them into technical solutions, then work with our development team to build, thoroughly test and launch the solution. This is a highly cross-functional role that will work closely with Sales, Sales Engineering, Support, R&D, Implementation and the other functions of the Technical Services team at Employ. 

THE OPPORTUNITY

This role has the ability to immediately make an impact on large portions of the Employ’s customer community.  Customers depend on the integrations built and managed by our team to ensure Employ’s Products can function within their HR technology ecosystem. You will have the opportunity to work with a state of the art Integration Platform, stretch creative problem solving muscles and oversee the product from inception to deployment. Additionally, you will learn from and collaborate with a group of exceptional high performing Solutions Architecture peers with prior experience at companies like Accenture, Deloitte and PWC.

THE TEAM

You will be part of the Technical Services team at Employ which consists of Integration Specialists, Developers, and Solution Architect. 

Our ideal coworker is smart, self-directed, persuasive, empathetic, creative and loves problem solving. They are also well-versed with APIs and are comfortable leading across all stages of the SDLC.  It’s critical that you can quickly evaluate API documentation and leverage standardized design patterns to aid with development. We are looking for someone who knows how to manage their time effectively and can prioritize the tasks in front of them. If this sounds like you, drop us a line!

THE TECH STACK

• Workato
• Mulesoft
• Javascript 
• Python
• AWS
• Postman
• Ruby

THE SKILL SET

• Experience with Taleo TCC is highly desirable
• 5+ years experience designing and leading custom solutions development in a customer facing role
• Familiarity with APIs, middleware, technical architecture design, testing
• Empathetic to customer and end-user needs, with the ability to translate business requirements into technical solutions that deliver value
• Thorough understanding of SDLC and project management
• Growth mindset with a bias towards action
• Exceptional written, verbal and presentation skills
• Computer Science degree and/or prior engineering experience strongly preferred

WITHIN 1 MONTH, YOU’LL:

• Complete training via Workato’s Automation Institute
• Partner with an assigned buddy to complete training on the array of Employ products (Jobvite, Lever, Recruitment Marketing)
• Learn pertinent internal tools (Office 365 Suite, Slack, Teams, JIRA, Salesforce, Zendesk, AWS, Workato, Mulesoft) in order to engage with your peers both in Customer Success and across the company.
• Jump into the Customer Service and Support queue to jumpstart your Employ product knowledge; be able to answer 80% of basic customer integration questions

WITHIN 3 MONTHS, YOU’LL:

• Demonstrate proficiency in Workato by designing, developing and testing your first integration.
• Demonstrate a thorough understanding of our APIs; alongside our Solutions Architects, design and implement your first integration project leveraging the API.
• Orient yourself around the Solutions Architecture team’s mission, goals, norms, strengths and growth areas; partner with your manager to develop your own Individual Impact Plan. 

WITHIN 6 MONTHS, YOU’LL:

• Demonstrate proficiency in Mulesoft by designing, developing and testing your first integration.
• Be the product expert and the go-to technical resource for Solutions Architecture turn-key integrations. You will demonstrate proficiency and understanding of: application architecture, integration tooling, topology, disaster recovery, security, API, advanced features/configuration, and creating reusable assets for cross-functional teams.
• Identify common patterns for custom solutions, talent automation, and system interoperability; develop reusable services to power future sales, simplify timeframes for scoping, maintenance and support, and accelerate solution delivery timeframes.
• Work with the Product Team to identify and prioritize enhancements for the API for key interoperability scenarios. 

WITHIN 12 MONTHS, YOU’LL:

• Own the ongoing interactions, priorities, and roadmap for existing solutions and SA tools
• Proactively identify, pilot and implement ways to increase efficiency in Solutions Architecture processes; assess results and refine.
• Mentor new team members.

Employ is an equal opportunity employer.

Employ is an E-Verify employer.